I’m Joy Randolph, a Black mother of three girls and Founder of MatriWell — an NHS and LSE-backed maternal health company working to improve outcomes and experiences for mothers. I’m also the former Chair of a Maternity and Neonatal Voices Partnership for one of the largest NHS trusts, where I spent time listening to mothers, understanding what they had been through, and helping turn their experiences into insight that could influence senior leaders and improve care. My life mission is to make high-quality healthcare accessible to every mother, particularly Black mothers, and those from disadvantaged backgrounds. My journey to this work is deeply personal. I am a pancreatic cancer survivor who became pregnant after curative surgery. During my first pregnancy, I experienced complications that almost cost me my life. At 19 weeks pregnant, I needed life-saving surgery. Clinical errors and a misjudgement in my treatment meant my baby and I were left with only hours to live. Thankfully, one doctor recognised what had gone wrong and performed the surgery that saved us. I survived, and against the odds, so did my pregnancy. But the rest of that pregnancy remained frightening. I later experienced threatened pre-term labour, carried my daughter to 38 weeks, and had an elective caesarean. During the birth, something went wrong. My daughter was born blue, limp, non-responsive, and with an Apgar score of 1. She did not breathe for six minutes. Clinicians worked hard to resuscitate her, but there was no progress. I said a prayer, and in that moment, she took her first breath. She went to NICU and thankfully came home healthy. Today, she is thriving, a competitive gymnast and a brilliant student. My second and third pregnancies were much more positive, and they helped me understand the stark difference that high-quality, compassionate, and responsive care can make. But after my third child, I experienced postnatal depression and could not access the mental health support I needed. That experience forced me to find ways to heal myself. Once I recovered, I made it my mission to help ensure no mother is left unsupported during pregnancy or postpartum. These experiences shaped the work I do today. I am the Founder and CEO of MatriWell, a maternal health company building technology to make maternity care safer, and more responsive to mothers’ needs. Our product, MothersPA, supports mothers during pregnancy and postpartum by helping them understand their care, their risks, and their options, so they can feel less afraid and more in control of their experience. When embedded within healthcare settings, MothersPA can also help mothers share feedback with their NHS trust at key moments in their journey, giving maternity leadership teams real-time, system-level insight into where care needs to improve. Before founding MatriWell, I spent over 16 years working in technology, brand strategy, and innovation, including with global companies such as Nike, L’Oréal, and Unilever. Much of my work centred on listening to customers, identifying the patterns behind their experiences, and turning those insights into decisions that improved products, services, and outcomes. Today, I continue to work alongside NHS clinicians, researchers, and senior leaders to improve care for women and families. I would love to join the Mum Advisory Board because I believe research should not simply study Black mothers. It should help shape the care Black mothers receive nationally. Too often, our voices are captured in reports that are read, discussed, and acknowledged, but not translated into meaningful change. I want to help The Motherhood Group shape research that is not only insightful, but actionable — research that influences care, policy, services, and outcomes. It is essential to amplify the voices of Black mums because our experiences reveal what the system most needs to change. Black mothers are not a niche group. Our stories expose gaps in safety, communication, trust, dignity, mental health support, and access to care. When Black mothers are listened to properly, services become better not only for us, but for every mother who has ever felt dismissed, unheard, frightened, or unsupported. For me, it would be a privilege to work with The Motherhood Group to help make care safer, more responsive, and more equitable for Black mothers. I attended your mental health event in 2025 and loved every minute of it. I would be honoured to contribute to the Mum Advisory Board.